Terms & Conditions

Last Updated: August 2026

Welcome to Srivaya. By accessing or using our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. General

  • This website is owned and operated by Srivaya.
  • By using our website, you agree to comply with these Terms & Conditions.
  • We reserve the right to update these Terms at any time. Any changes will be posted on this page.

2. Products & Pricing

  • We strive to display accurate product descriptions, images, and prices.
  • Slight variations in colour, finish, or appearance may occur due to photography, lighting, screen settings, or manufacturing processes.
  • All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
  • In the event of a pricing or product information error, we reserve the right to cancel the order and issue a full refund.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order due to product unavailability, payment issues, suspected fraud, or incorrect pricing.
  • Payments are processed securely through trusted payment partners. We do not store your card or banking details.

4. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
  • Once an order has been handed over to the courier partner, delivery timelines are beyond our direct control.

5. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review the policy before placing an order.

6. Intellectual Property

All content on this website, including product images, videos, logos, graphics, text, and designs, is the property of Srivaya and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without our prior written permission.

7. Limitation of Liability

To the extent permitted by law, Srivaya shall not be liable for:

  • Delays caused by courier or logistics partners.
  • Minor variations in product appearance.
  • Website interruptions or technical issues beyond our control.
  • Indirect or consequential losses arising from the use of our website or products.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in Harda, Madhya Pradesh, India.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Srivaya

Email: thesrivaya@gmail.com

Customer Care: +91 70677-62371

Website: www.srivaya.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.